Frequently asked questions
What is the return policy?
We want you to feel completely at home with your purchase.
If something isn’t quite right, simply reach out and we’ll make it right.
Returns are accepted for unused items in their original condition within 30 days of delivery.
Your satisfaction is always our priority.
Are any purchases final sale?
Certain limited-edition or clearance items may be marked as final sale, and are not eligible for return.
These items will always be clearly labeled before checkout, so there are no surprises.
When will I get my order?
We begin preparing your order as soon as it’s placed.
Most orders ship within 1–3 business days.
Once shipped, you’ll receive a tracking number so you can follow your package every step of the way.
Delivery times depend on your location, but most customers receive their order within 5–12 business days.
Where are your products manufactured?
Our pieces are sourced from trusted makers and specialty manufacturers around the world who share our passion for craftsmanship, quality, and thoughtful design.
Every item is carefully reviewed for material quality, finish, and durability before joining our collection.
How much does shipping cost?
Shipping is calculated based on your location and the items in your cart.
Your exact shipping cost will always be shown at checkout before you complete your purchase—no hidden fees, ever.